Filler problems · Delayed swelling

Filler swelling months or years later, and only offered surgery? Get assessed first

Medically reviewed by Dr Sin Yong · Last reviewed · 17 min read · Jump to questions

Swelling set off by an illness, a vaccine or dental work, months or years after filler: see delayed filler reaction.

Published 26 October 2026 · Reviewed by Dr Sin Yong

Illustrative image, not a patient: a woman with her hair tied back looks ahead in soft daylight, her cheeks and under-eyes in view

Swelling that appears months or years after filler, or keeps coming back, is not the swelling of the first days. It can follow a cold, flu, COVID-19, a vaccine or dental work, sit as puffiness under the eyes, or build into a face that looks full at rest. Ultrasound helps show which it is. Swelling months after filler, and only offered surgery? Get assessed first.

Short answerSwelling months or years after hyaluronic acid filler is usually a delayed inflammatory reaction, malar oedema (fluid held under the eyes), or old filler that has stayed and taken up water. Delayed inflammatory reactions are uncommon, about 1.1% a year in prospective studies (Chung 2020), and have been linked with viral illness, COVID-19 vaccination and dental cleaning (Munavalli 2022). Ultrasound helps show whether filler is there. Hyaluronic acid is dissolved after a skin test, inflamed reactions are treated medically, and other material is treated with the Sculpting mode, without an incision.

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Key facts
How common
Delayed inflammatory reactions after hyaluronic acid filler were estimated at 1.1% a year in prospective studies.
When
Delayed events, mostly swelling and nodules, appeared a median of four months after treatment in a series of 4,500 patients.
Triggers
About a third followed an immune stimulus; colds, flu, COVID-19, vaccines and dental work have all been linked.
Under the eyes
Malar oedema was seen in 11% of 147 patients followed for at least five years after filler around the eyes.
Filler stays
Ultrasound studies have found hyaluronic acid 12 to 36 months after injection, and a case series up to nine years.
Before surgery
Get assessed. Hyaluronic acid is dissolved; other material is treated with the Sculpting mode of Time Freeze Laser LCLR®, without an incision.
On this page
  1. Swelling months or years after filler is not early swelling
  2. Delayed inflammatory reactions: how common, how late and why
  3. Swelling after a cold, flu, COVID-19, a vaccine or dental work
  4. Malar oedema: why the under-eye area holds fluid
  5. Hyaluronic acid can stay for years, and take up water
  6. When fillers make the face look puffy: the overfilled face
  7. Ultrasound: product or fluid?
  8. What is done: dissolving, medical treatment and the Sculpting mode
  9. Swelling months after filler, and only offered surgery? Get assessed first
  10. When delayed swelling is urgent
  11. Tried other treatments and almost given up?
  12. How Dr Sin Yong approaches swelling months after filler
  13. Frequently Asked Questions
  14. Related
  15. Speak With Dr Sin Yong

Swelling months or years after filler is not early swelling

Early swelling after filler is part of healing, and it settles. Swelling that appears for the first time months or years later, or settles and keeps coming back, is a different problem with different causes. International consensus classes reactions that start more than four weeks after treatment as delayed-onset, with swelling, firmness and nodules the commonest signs (Philipp-Dormston 2020).

Patients describe it in different ways: lips or cheeks that swell after a cold, under-eyes that are puffy every morning years after tear trough filler, a face that looks fuller at rest than it used to, or a lump that comes and goes. These are the usual causes, and what Dr Sin Yong does for each:

Swipe sideways to see the whole table.

CauseWhat it isTypical patternWhat Dr Sin Yong does
Delayed inflammatory reactionThe immune system reacting to filler that is already in placeSwelling, firmness or tender lumps, often after an illness, a vaccine or dental work; it can recurA doctor the same day if it is red, hot, painful or swollen (A&E if no doctor can see you today); treats the inflammation medically first; dissolves hyaluronic acid once active infection has been excluded
Malar oedemaFluid held below the lower eyelid, in an area that drains poorlyA puffy upper cheek or under-eye, often worse in the morning, that can persistMaps the filler with ultrasound; dissolves hyaluronic acid that is holding fluid or pressing on drainage
Filler that has stayed and taken up waterHyaluronic acid that has lasted far longer than expectedGradual puffiness, or a heavy or broad lookMaps it; dissolves the excess in stages
OverfillingFiller built up over repeated treatmentsA rounded, puffy face that looks fuller at rest than when smilingMaps it; dissolves hyaluronic acid; treats material that cannot be dissolved with the Sculpting mode
Migrated fillerFiller that has moved from where it was placed, sometimes years laterSwelling away from the treated area, such as the eyelidsMaps it; dissolves hyaluronic acid
Infection or biofilmBacteria around the fillerRed, hot, tender swelling, sometimes with discharge or feverA doctor the same day, or A&E if no doctor can see you today; medical treatment first
Non-hyaluronic acid or mixed productsCollagen stimulators, silicone, other non-absorbable fillers, or layers of severalFirm swelling or nodules that hyaluronidase does not changeTreats it with the Sculpting mode of Time Freeze Laser LCLR®, without an incision

60-second filler swelling check

Not for emergencies. A change in vision or eye pain after filler: call 995 now. Difficulty breathing, a tight throat, swelling of the tongue or throat, or swelling that spreads quickly across the face: call 995 now. Pale, dusky or mottled skin, or pain that is getting worse: go now to the doctor who injected you, or to A&E. A red, hot or draining lump, or a fever: a doctor the same day; if no doctor can see you today, A&E. Do not use this check or WhatsApp for these signs.

Answer three questions and send them straight to the clinic on WhatsApp. Dr Sin Yong will let you know whether an ultrasound assessment is worthwhile. No obligation.

1 · When was it injected?
2 · What bothers you most?
3 · Have you been offered surgery for it?

Your answers open in your own WhatsApp app; nothing is stored on this page.

Delayed inflammatory reactions: how common, how late and why

A delayed inflammatory reaction is the immune system reacting to filler that has been in place for weeks, months or longer. It shows as swelling, firmness, redness or tender lumps, sometimes in more than one treated area, and it can settle and flare again.

How common

Uncommon. A systematic review estimated delayed inflammatory reactions at 1.1% a year in prospective studies, and at under 1% over 1 to 5.5 years in most retrospective studies (Chung 2020). In 4,500 patients treated with one hyaluronic acid filler at two clinics, delayed events occurred in 0.98% of patients; delayed swelling and nodules were the commonest, and all were transient and resolved (Humphrey 2020).

How late

In that series, delayed events appeared a median of four months after treatment (Humphrey 2020). Expert consensus describes late-onset reactions as typically appearing three to four months after injection, and occasionally from 24 hours (Baranska-Rybak 2024).

Why

The proposed causes are the structure of the filler itself, infection introduced at the injection or a dormant biofilm on the filler, and an immune system that is out of balance, for example with an autoimmune disease or a viral infection (Baranska-Rybak 2024). That is why the cause is looked for before anything is injected, and why an inflamed reaction is not treated the same way as one that is not inflamed.

“For hard lumps from mixed products, I use one tool, Time Freeze Laser LCLR®, to target the material without surgery.”

Dr Sin YongOn hard lumps from mixed fillers and skin boosters

Swelling after a cold, flu, COVID-19, a vaccine or dental work

Delayed swelling often follows something that switches on the immune system elsewhere in the body. In the series of 4,500 patients, about a third of delayed events followed an immune stimulus (Humphrey 2020).

Milder post-viral reactions sometimes settled without treatment (Bhatia 2025). A trigger is still a reason to have the swelling assessed, and to tell the doctor about any recent illness, vaccine or dental work.

Malar oedema: why the under-eye area holds fluid

Malar oedema (malar edema in American spelling) is swelling of the upper cheek just below the lower eyelid. The area lies between two ligaments, the orbicularis retaining ligament and the zygomaticocutaneous ligament, where lymphatic drainage is poor, and hyaluronic acid placed there can interact with that drainage and hold fluid (Baranska-Rybak 2026). The swelling is often worse in the morning and can come and go.

How common, and how late

In 147 patients followed for at least five years after hyaluronic acid filler to the hollows around the eyes, malar oedema was seen in 11% (Mustak 2018). In a duplex ultrasound series of 26 eyes with malar oedema after filler, onset ranged from immediately after treatment to three years later (Schelke, J Cosmet Dermatol 2023). A 2024 review describes late-onset swelling around the eyes after hyaluronic acid, once rare, as now common: it can begin weeks to years after injection, spread across the eyelids and cheek, and be worsened by triggers such as infection (Eshraghi 2024).

Who is at higher risk

Expert recommendations list older age, earlier surgery around the eyes, allergies, infection and some systemic diseases as patient risks, and a high volume of filler or placement superficial to the malar septum as technique risks (Baranska-Rybak 2026).

Why the scan matters here

In the duplex ultrasound series, the filler sat in a deeper fibrous layer (the SMAS) in 23 of 26 eyes, and once it was removed under ultrasound guidance, venous flow was restored and the swelling improved within minutes; the authors conclude that filler pressing on veins and lymph vessels may cause malar oedema (Schelke, J Cosmet Dermatol 2023). More on this is in under-eye filler swelling and puffiness and malar oedema.

Hyaluronic acid can stay for years, and take up water

Hyaluronic acid filler is often described as lasting months. Imaging studies show it can stay much longer. A systematic review of 1,410 patients found 60 to 86.4% of the filler still present at 12 months and 50 to 86% at 24 months on 3D volume measurement, and ultrasound showed filler for 12 to 36 months (de Castro Costa 2025). In a case series of three patients, hyaluronic acid around the eyes was found up to nine years after injection, without inflammation, having spread into more superficial layers, and the swelling it caused can mimic serious disease (Chang 2017).

Filler can also take up more space than was injected. In an MRI study of 14 people with documented injection histories, the filler volume on the scan was about 2.8 times the volume injected, and the authors suggest that some fillers expand after injection rather than gradually diminishing (Issa 2026). This is why repeated treatments add up: filler from earlier sessions is often still there when more is added.

When fillers make the face look puffy: the overfilled face

A face that looks puffy, rounded or heavy at rest, and fuller than when smiling, is often filler that has built up rather than a reaction. A 2026 review describes facial overfilled syndrome as an increasingly common complication of treatment, attributed to anatomical mismatch, disturbed tissue mechanics and the cumulative effect of repeated treatments; for hyaluronic acid, it describes ultrasound-guided hyaluronidase as the established standard (Zhou 2026).

Overfilling is not a reason to add more filler to balance it. Dr Sin Yong maps where the filler sits, dissolves hyaluronic acid in stages, and treats material that cannot be dissolved, including collagen stimulators and silicone, with the Sculpting mode of Time Freeze Laser LCLR®, without an incision. See pillow face.

Ultrasound: product or fluid?

Late swelling can be filler, fluid, inflammation, infection or something unrelated to filler, and from the outside they can look the same. High-frequency ultrasound helps tell them apart: it shows whether filler is present, where it sits and how deep, whether there is fluid or inflammation around it, and how much there is. A 2024 review notes that ultrasound helps guide treatment of late swelling around the eyes after hyaluronic acid (Eshraghi 2024), and ultrasound studies have found filler 12 to 36 months after injection (de Castro Costa 2025).

Illustrative image, not a patient: a doctor holds an ultrasound probe on a woman's cheek to map filler before dissolving it
Illustrative image — not a patient.

The scan matters most around the eyes, where swelling years after filler can mimic serious disease (Chang 2017). If there is no filler, dissolving will not help, and the plan changes. Dr Sin Yong performs the scan himself, and what it shows decides what is done.

What is done: dissolving, medical treatment and the Sculpting mode

Hyaluronic acid without active infection: dissolved in stages

Expert consensus recommends hyaluronidase for late reactions that are not inflammatory and have no active infection (Baranska-Rybak 2024). Hyaluronidase acts on hyaluronic acid only. You are asked about allergies, including bee or wasp stings and any earlier hyaluronidase. Before planned dissolving, Dr Sin Yong always does a skin test: a small amount of hyaluronidase is injected just under the skin to check for a reaction. In an emergency such as a blocked blood vessel, treatment is not delayed for a test. Dr Sin Yong then places a small first dose into the filler he has mapped, reviews the area at about 48 hours, and titrates any further dose to what remains. Dissolving more than the excess can leave a hollow, and Dr Sin Yong waits at least two weeks after hyaluronidase before any refilling. For late swelling around the eyes, a 2024 review lists medical treatment, hyaluronidase with adjusted doses and radiofrequency microneedling, with lower eyelid surgery considered after the hyaluronic acid has been dissolved (Eshraghi 2024). More on the skin test is in hyaluronidase allergy and the skin test.

Inflamed or infected: medical treatment first

A red, hot, tender or rapidly growing swelling needs a doctor the same day, or A&E if no doctor can see you today, and is treated medically first. For inflammatory reactions, consensus favours watchful waiting or medical treatment, and an infection needs drainage, a culture and medical treatment rather than hyaluronidase as the first step (Baranska-Rybak 2024). A fever needs a doctor the same day; if no doctor can see you today, A&E. Feeling faint, confused or very unwell: call 995 or go to A&E now.

Material that cannot be dissolved: the Sculpting mode

Collagen stimulators such as Sculptra, Ellansé and Radiesse, silicone, other non-absorbable fillers and the non-hyaluronic acid part of mixed products do not respond to hyaluronidase. Dr Sin Yong maps them with ultrasound and treats them with the Sculpting mode of Time Freeze Laser LCLR®, without an incision. Where hyaluronic acid sits with other material, dissolving and the Sculpting mode are planned in order. The laser can cause blistering or a change in skin colour, so settings are chosen for your skin. See the Sculpting mode of Time Freeze Laser LCLR®.

Swelling months after filler, and only offered surgery? Get assessed first

Some patients with long-standing swelling or lumps after filler are told that an operation is the only answer. Before you agree to one, know what it means:

In Dr Sin Yong's practice, almost every hard lump is treated without surgery. If yours is one of the few that needs surgery, you are told plainly, and why. International consensus on delayed reactions to hyaluronic acid filler lists surgical excision as a last resort (Philipp-Dormston 2020). Hyaluronic acid is dissolved without an incision, inflammation is treated medically, and material that cannot be dissolved is treated with the Sculpting mode. An operation can still be done later if it is ever needed, but it cannot be undone.

When delayed swelling is urgent

Most late swelling is not an emergency. These signs are:

Urgent: a change in vision or eye pain after filler: call 995 now. Skin that turns pale, dusky or mottled, or pain that is getting worse, needs urgent assessment by the doctor who injected you, or at A&E, now. See the warning signs of a blocked blood vessel after filler.

Tried other treatments and almost given up?

Many patients who come to see Dr Sin Yong about swelling or puffiness months after filler tell him they have tried almost everything else and had given up hope. Having tried other treatments does not mean nothing more can be done: what is done next depends on what the scan shows.

That history is useful. Knowing what was injected, when, and what has already been tried often explains why a problem has stayed: hyaluronidase acts only on hyaluronic acid and only where it reaches, some fillers are not hyaluronic acid at all, and swelling or fluid can look like filler. Ultrasound helps show which of these applies, and the plan starts from there. For material that cannot be dissolved, Dr Sin Yong uses the Sculpting mode of Time Freeze Laser LCLR® for nodules large and small, without an incision. How each person responds varies.

If you have been told nothing more can be done, it is still worth having the area scanned: ultrasound helps show what is there, and the plan is made from that. Bring any records of past treatments, product names and dates if you have them. More on this is in when filler dissolving has not worked.

How Dr Sin Yong approaches swelling months after filler

Dr Sin Yong takes the history himself, including recent illnesses, vaccines and dental work, performs the ultrasound scan and carries out every treatment on Orchard Road. He developed the Time Freeze Laser LCLR® protocol himself and has been invited to share his clinical expertise in Seoul, Dubai, Bangkok and São Paulo, including as a Global Key Opinion Leader.

He does not add filler to disguise swelling, and he does not refill an area until the swelling has been dealt with. You do not need to have been treated here; bring any records of what was injected, where and when. Swelling in the first weeks after treatment is covered in filler swelling stages, and late lumps in lumps months or years after filler.

Your next step

Not for emergencies. A change in vision or eye pain after filler: call 995 now. Pale, dusky or mottled skin, or pain that is getting worse: go now to the doctor who injected you, or to A&E. Do not message or book for these signs.

  1. 1. MessageWhatsApp +65 8023 7170 with what is bothering you. A reply comes from the clinic, not a bot.
  2. 2. AssessmentDr Sin Yong examines you himself on Orchard Road, with ultrasound where earlier filler is involved.
  3. 3. A plan in writingWhat he would do, what he would not, the fee factors, and the option of no treatment.

Every treatment is performed by Dr Sin Yong personally. Singapore Medical Council registered · invited to share his clinical expertise internationally for CLASSYS, DEKA, Fotona, Hironic and Ilooda.

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Frequently Asked Questions

The usual causes are a delayed inflammatory reaction to filler that is already in place, fluid held under the eyes (malar oedema), filler that has stayed and taken up water, or filler that has moved. Delayed reactions often follow an immune trigger: about a third followed an immune stimulus in a series of 4,500 patients (Humphrey 2020). Infection is less common but needs a doctor the same day; if no doctor can see you today, A&E. Ultrasound helps show which applies, and that decides what is done.

Many of the patients Dr Sin Yong sees have tried other treatments first. A treatment that did not help can still leave options open: hyaluronidase may not have reached the filler, the filler may not be hyaluronic acid, or what looks like filler may be swelling or fluid. Ultrasound helps show which applies, and the plan follows what it finds.

Yes. Hyaluronic acid can stay in the tissue for years: ultrasound studies have found it 12 to 36 months after injection (de Castro Costa 2025), and filler around the eyes has been found up to nine years later (Chang 2017). Filler that is still there can react after an illness, hold fluid under the eyes, or move. Swelling around the eyes years after filler can mimic serious disease, which is why a scan comes before treatment.

Malar oedema, or malar edema, is swelling of the upper cheek just below the lower eyelid. The area drains lymph poorly, and hyaluronic acid placed there can hold fluid (Baranska-Rybak 2026). It is often worse in the morning and can last a long time. In 147 patients followed for at least five years after filler around the eyes, 11% had malar oedema (Mustak 2018). Ultrasound helps show whether filler is involved.

Usually because filler is holding water, fluid is pooling in an area that drains slowly, or filler has made existing eye bags more visible. Late swelling around the eyes after hyaluronic acid is now described as common and can begin weeks to years after injection (Eshraghi 2024). If filler is there, Dr Sin Yong dissolves it in stages after a skin test. If it is not, dissolving will not help, and the plan is different.

Usually because there is more filler than the face can carry. Hyaluronic acid can last much longer than expected and take up space: in an MRI study the filler volume on the scan was about 2.8 times the volume injected (Issa 2026). Repeated treatments add up, and facial overfilled syndrome is described as an increasingly common complication (Zhou 2026). Dr Sin Yong maps it and dissolves the excess in stages; he does not add more filler to balance it.

Yes. Delayed reactions to hyaluronic acid filler have been linked with bacterial and viral illness (Munavalli 2022), and a systematic review described swelling appearing hours to weeks after a viral infection (Bhatia 2025). The swelling can affect one or several treated areas, and it can recur. Have it assessed and tell the doctor about the illness; if it is red, hot or painful, see a doctor the same day, or A&E if no doctor can see you today.

Delayed reactions to hyaluronic acid filler have been reported after COVID-19 infection and after mRNA vaccination; in that case series, the vaccine-related cases returned to baseline within three days with treatment (Munavalli 2022). A systematic review also described swelling hours to weeks after vaccination, with milder cases sometimes settling without treatment (Bhatia 2025). These reactions are uncommon. If swelling appears after a vaccine, have it assessed and say when you had it.

It has been linked with it. Dental cleaning is among the triggers reported for delayed reactions (Munavalli 2022), and expert consensus lists recent dental treatment as a risk factor for late-onset reactions (Baranska-Rybak 2024). Mention any recent dental work at the assessment. Pain, heat or a red, swollen lump after dental treatment, or a fever, needs a doctor the same day; if no doctor can see you today, go to A&E, because infection has to be ruled out first.

Sometimes. Milder post-viral reactions sometimes settled without treatment (Bhatia 2025). Others last or keep coming back. Swelling that recurs, lasts or changes the shape of the face should be assessed, so that waiting is a decision based on what the scan shows rather than a guess; swelling that is red, hot or painful needs a doctor the same day, or A&E if no doctor can see you today.

If the filler is hyaluronic acid and there is no active infection, yes: expert consensus recommends hyaluronidase for non-inflammatory late reactions (Baranska-Rybak 2024). Dr Sin Yong always does a skin test first, then places a small first dose into the mapped filler and reviews it at about 48 hours. An inflamed or infected reaction is treated medically first. Collagen stimulators, silicone and other non-absorbable fillers do not dissolve; he treats them with the Sculpting mode of Time Freeze Laser LCLR®.

Usually not. Get assessed first. Hyaluronic acid is dissolved without an incision, inflammation is treated medically, and material that cannot be dissolved is treated with the Sculpting mode of Time Freeze Laser LCLR®. In Dr Sin Yong's practice, almost every hard lump is treated without surgery. Consensus lists surgical excision as a last resort (Philipp-Dormston 2020). Cutting filler out leaves a scar, can cause a dent or nerve injury, can leave product behind, and cannot be undone.

Then hyaluronidase will not dissolve it. Collagen stimulators such as Sculptra, Ellansé and Radiesse, silicone and other non-absorbable fillers, and the non-hyaluronic acid part of mixed products need a different plan. Dr Sin Yong maps them with ultrasound and treats them with the Sculpting mode of Time Freeze Laser LCLR®, without an incision. A red, hot or tender swelling needs a doctor the same day, or A&E if no doctor can see you today, and is treated medically first, whatever the filler.

Red, hot, painful swelling with discharge or fever needs a doctor the same day; if no doctor can see you today, A&E. Difficulty breathing, a tight throat, swelling of the tongue or throat, or swelling that spreads quickly across the face, after any injection, including hyaluronidase, can be a serious allergic reaction: call 995 now. A change in vision or eye pain after filler: call 995 now. Swelling around the eye with pain: call 995 or go to A&E now. Skin that turns pale, dusky or mottled, or pain that is getting worse after filler, needs urgent assessment by the doctor who injected you, or at A&E, now.

References

Global Approaches to the Prevention and Management of Delayed-onset Adverse Reactions with Hyaluronic Acid-based Fillers. Plastic and Reconstructive Surgery Global Open, 2020. source

A Systematic Review of the Literature of Delayed Inflammatory Reactions After Hyaluronic Acid Filler Injection to Estimate the Incidence of Delayed Type Hypersensitivity Reaction. Aesthetic Surgery Journal, 2020. source

Retrospective review of delayed adverse events secondary to treatment with a smooth, cohesive 20-mg/mL hyaluronic acid filler in 4500 patients. Journal of the American Academy of Dermatology, 2020. source

Late-Onset Reactions after Hyaluronic Acid Dermal Fillers: A Consensus Recommendation on Etiology, Prevention and Management. Dermatology and Therapy, 2024. source

COVID-19/SARS-CoV-2 virus spike protein-related delayed inflammatory reaction to hyaluronic acid dermal fillers: a challenging clinical conundrum in diagnosis and treatment. Archives of Dermatological Research, 2022. source

Systematic Review of Post-Viral Delayed Inflammation Associated with Hyaluronic Acid Dermal Fillers. Medicina (Kaunas), 2025. source

Malar Edema after Hyaluronic Acid Dermal Fillers: Expert Recommendations on Etiology, Prevention, and Management. Dermatology and Therapy, 2026. source

Filling the periorbital hollows with hyaluronic acid gel: Long-term review of outcomes and complications. Journal of Cosmetic Dermatology, 2018. source

Periorbital venous stasis may be involved with filler induced malar edema: a duplex ultrasound-imaging-based case series. Journal of Cosmetic Dermatology, 2023. source

Late-onset periorbital edema in patients with a history of facial hyaluronic acid injection: A review on diagnosis and management. Journal of Plastic, Reconstructive & Aesthetic Surgery, 2024. source

Clinical Durability of Hyaluronic Acid-Based Dermal Fillers for Facial Application: A Systematic Review. Aesthetic Plastic Surgery, 2025. source

Delayed Superficial Migration of Retained Hyaluronic Acid Years Following Periocular Injection. Ophthalmic Plastic and Reconstructive Surgery, 2017. source

Longevity and Volume Expansion of Hyaluronic Acid Dermal Fillers: A Cross-sectional 3-dimensional Magnetic Resonance Imaging Study. Plastic and Reconstructive Surgery Global Open, 2026. source

Facial Overfilled Syndrome: A Narrative Clinical Review. Clinical, Cosmetic and Investigational Dermatology, 2026. source

About this page: written and medically reviewed by Dr Sin Yong, MBBS (NUS), MRCS (Edinburgh) · Last reviewed 26 October 2026 · Illustrative images only, not patients · Editorial policy

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