What should happen at a first aesthetic consultation?
A medical history, an examination, an explanation of what is driving the concern, and the realistic options including no treatment. Risks, aftercare and fees are explained before you agree, with no pressure to be treated that day.
Read the full page →How do I verify a doctor's qualifications in Singapore?
Search the Singapore Medical Council register through MOH's Healthcare Professionals Search. Accredited specialists, such as dermatologists, also appear on the Register of Specialists.
Read the full page →Should I see a dermatologist or an aesthetic doctor?
It depends on the concern. Skin disease (a changing mole, severe acne, an unexplained rash) needs diagnosis and, where needed, dermatology referral; appearance-led concerns such as volume loss, laxity or texture are an aesthetic physician's usual work.
Read the full page →Will I be treated on the same day?
Not unless you want to be and the treatment is suitable. You can take the plan away and return with questions, and more invasive procedures call for a cooling-off period.
Read the full page →What if the doctor recommends no treatment?
That is a legitimate outcome. If waiting, doing nothing or a referral serves you better than treatment, you will be told so and why.
Read the full page →Why won't clinics in Singapore show prices online?
This site does not publish fees. They depend on what the assessment finds and are set out at consultation; a figure published in advance could not reflect the areas, product, quantity or staging a plan needs.
Read the full page →Are discounts and packages allowed for aesthetic treatments?
The SMC's ethical guidelines bar doctors from offering financial inducements such as free or discounted treatments, time-limited offers or gifts. Treatment decisions should follow an assessment, not a deadline.
Read the full page →What should I ask about cost at a consultation?
What is being treated, with which product or platform, how much, by whom, how the plan is staged, what review is included and what correction would involve. Under SMC guidelines, fees are made known before treatment.
Read the full page →Can a beauty salon give filler or botulinum toxin injections?
No. MOH treats these as clinical procedures that may only be performed by registered practitioners within a licensed healthcare provider, and salons that perform them can face enforcement action.
Read the full page →I was treated at another clinic. Can I still be seen?
Yes. For urgent signs, seek same-day care from the clinic that treated you, another doctor or A&E. For non-urgent concerns an assessment can be arranged; bring the product name and dates if you have them.
Read the full page →How do I book a consultation with Dr Sin Yong?
Most people message the practice on WhatsApp, which is answered Monday to Friday 10am to 8pm and Saturday 11am to 3pm. You can also email or leave your number through the call-back form. A sentence on the area, how long it has been changing and anything already tried is enough.
Read the full page →Where does the consultation take place?
At Wheelock Place, 501 Orchard Road, a short walk from Orchard MRT. The unit number and directions are given when your appointment is confirmed. Dr Sin Yong also consults at other clinics along the Orchard Road corridor, so follow the address on your confirmation.
Read the full page →Can I walk in without an appointment?
No. Consultations are by appointment only, which lets the team set aside the right length of time for your concern. Messages sent outside clinic hours, including Sundays, are answered when the clinic reopens; urgent signs after a treatment go to a hospital emergency department instead.
Read the full page →What should I bring to a first aesthetic consultation?
A list of your medicines and supplements, and records of previous aesthetic treatments if you have them: the product name, the areas treated and the dates. Photographs of how you looked five to ten years ago are a useful reference. If you have no records, the assessment still proceeds.
Read the full page →Is there a fee for the consultation itself?
Yes. The consultation is a medical visit and carries its own fee, stated when you book. It is not offset against a package and it does not oblige you to proceed. Treatment fees are separate and are set out in writing only once there is a plan.
Read the full page →What does a written quote from the clinic include?
The treatment and the area or zones proposed in plain language, the named device or product and the consumables used, whether a combination is proposed and why, the review visit that follows, and what is not included. Every quote is itemised and given after assessment, never before.
Read the full page →Can I get a quote over WhatsApp before I visit?
No. Photographs sent by message can give a preliminary view and help the team choose the right consultation, but a quote for treatment is only given after Dr Sin Yong has examined you. A number given without an assessment is not a quote for your plan.
Read the full page →What is a cooling-off period for aesthetic treatments?
Time between consent and treatment so you can consider and clarify doubts. Singapore Medical Council guidelines require consent to leave sufficient time to think, and for more invasive aesthetic procedures they call for a cooling-off period proportionate to the procedure. You can take the written plan home.
Read the full page →What does consent cover before an aesthetic treatment?
What will be done, why, the material risks including rarer ones, the alternatives, who will perform the treatment and the fee. For procedures with more significant risks the consent process is documented in your record, and you can withdraw or change your consent at any point before treatment.
Read the full page →Will my consultation photographs be used in advertising?
No. Photographs are taken for your medical record and treatment planning, with your consent, and are used to compare like with like at review. You can ask to view them. Advertising of treatment photographs is in any case restricted in Singapore.
Read the full page →Will a second opinion criticise the clinic that treated me?
No. Findings are described, such as where filler sits or how the skin is behaving, without judging the doctor or clinic. The Singapore Medical Council's ethical code asks doctors not to make gratuitous comments about colleagues, and the aim is to establish what is there now.
Read the full page →What if I do not know which filler I was given?
The assessment proceeds anyway. Examination, and ultrasound where it helps, can show where filler sits and how it is behaving, although the exact product cannot always be named. Bring any receipt or aftercare sheet, and you can ask the treating clinic for a copy of your record.
Read the full page →How does follow-up work after a treatment?
You leave with written aftercare setting out what to expect, what to avoid and which signs to report. Questions come back to Dr Sin Yong through the same WhatsApp line during clinic hours. Injectables are reviewed once the product has settled; urgent signs go to an emergency department.
Read the full page →Can I have a consultation before I fly to Singapore?
A pre-visit conversation by WhatsApp can be arranged to plan the trip: to clarify the concern, collect your history and judge whether a visit is worthwhile. It cannot examine you, so diagnosis, treatment plans and quotes are given only after an in-person assessment.
Read the full page →Which languages can I use at the clinic?
Consultations are held in English. WhatsApp enquiries in Chinese or Japanese are accepted, and the translated pages give a short introduction to how the practice works. Mention any language need when you enquire so the team can plan around it.
Read the full page →How should an overseas visitor plan treatment around flights?
Tell the team your dates first. You are not expected to be treated on the day of the consultation, and some treatments need a review once the product has settled. If that review falls after you leave, the plan may be staged differently or deferred, which is better decided before a flight is booked.
Read the full page →Should I mention pregnancy or breastfeeding when I book?
Yes, and also if you are planning a pregnancy. Most elective treatments, including injectables and energy devices, are deferred in pregnancy and often while breastfeeding because safety has not been established. A consultation is still useful for a baseline, questions and planning the order of treatment afterwards.
Read the full page →How long does an aesthetic consultation take?
No fixed length applies, because it depends on the concern and the history. Enough time is needed for the history, an examination in good light, a discussion of options and risks, and your questions. Saying what you want assessed when you book lets the team choose the right length.
Read the full page →What are the warning signs of a poor consultation?
A quote before any examination, pressure to decide or pay on the day, risks that are dismissed, a plan that does not name the product or device, and a recommendation that does not match your concern. A good consultation also tells you plainly who will perform the treatment.
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