International patients

Visiting from Indonesia:
planning a visit to Singapore

Medically reviewed by Dr Sin Yong · Last reviewed · 3 min read

A woman in her 40s, an illustrative image

Visitors from Indonesia usually fly in from Jakarta, Surabaya, Medan or Bali, or take the ferry from Batam or Bintan. Jakarta is one hour behind Singapore; Bali is on the same time. The visit follows the same sequence as for anyone: a WhatsApp message to plan, an in-person assessment with Dr Sin Yong, a written plan you can take away, then treatment and follow-up by WhatsApp after you return home.

A woman in soft window light studying her cheek, an illustrative image
Illustrative image. Photographs sent before travel help plan the consultation.
Key facts
Travel
Jakarta: About 1 hour 45 minutes by air
Time
Singapore is one hour ahead of Jakarta (WIB) and on the same time as Bali (WITA)
Pre-visit
WhatsApp +65 8023 7170; photographs help plan the visit
Consultations
In English, in person, by Dr Sin Yong
Fees
Written and itemised after assessment
In this guide
  1. Getting to Singapore from Indonesia
  2. Time difference and clinic hours
  3. Entry, arrival card and records
  4. Language and follow-up at home
  5. Planning your stay
  6. Frequently Asked Questions

Getting to Singapore from Indonesia

Typical travel times to Singapore
FromTypical journey
JakartaAbout 1 hour 45 minutes by air
SurabayaAbout 2 hours 15 minutes by air
MedanAbout 1 hour 45 minutes by air
Bali (Denpasar)About 2 hours 40 minutes by air
Batam / BintanAbout 1 hour by ferry

Times are approximate and vary by route and season. The clinic is on Orchard Road; from Changi Airport it is usually 25 to 35 minutes by taxi or ride-hail outside peak hours, and the MRT also connects the airport with Orchard.

Time difference and clinic hours

Singapore is one hour ahead of Jakarta (WIB) and on the same time as Bali (WITA). WhatsApp messages to +65 8023 7170 are answered during clinic hours, Monday to Friday 10am to 8pm and Saturday 11am to 3pm, Singapore time (GMT+8). A message sent outside those hours is answered the next working morning.

Entry, arrival card and records

Check the entry rules for your passport on the Immigration and Checkpoints Authority (ICA) website, and submit the SG Arrival Card within the three days before arrival, free of charge on ICA’s website or the MyICA app.

Bring a list of your medicines and supplements, and the names, areas and dates of any earlier aesthetic treatments. If treatment was done in Indonesia and you have no records, the assessment still goes ahead; the filler done overseas page explains how unknown filler is assessed.

Language and follow-up at home

Consultations are in English, and WhatsApp messages in Bahasa Indonesia are welcome. Pages in Bahasa Indonesia start at Klinik estetika Singapura, with guides on berobat ke Singapura, Ultherapy, Thermage and pillow face.

You leave with written aftercare, and questions after you return come back through the same WhatsApp line. Urgent signs, such as white or mottled skin, worsening pain or any change in vision after filler, need emergency care locally without waiting for a reply. If a local doctor is involved in your follow-up, a written summary can be provided.

Planning your stay

Consultation first, a night to consider the written plan, then treatment if you decide to go ahead, and a check before you fly where the treatment needs one. Three to five days covers most injectables and devices; thread lifts and resurfacing lasers are better planned with about a week, and programmes such as acne scar revision are usually a series of shorter trips. The trip planner sets out typical stays by treatment, and flying after treatment explains the intervals. This practice does not publish fees; they are quoted in writing after assessment.

Frequently Asked Questions

A pre-visit conversation by WhatsApp message can be arranged to plan the trip. It cannot replace examination, so treatment plans and quotes are given after an in-person assessment.

Two days is the shortest useful visit; three to five days covers most injectables and devices; about a week for thread lifts and resurfacing lasers.

Yes. WhatsApp messages in Bahasa Indonesia are welcome; consultations are in English.

The same way as for everyone: in writing, after assessment, itemised by treatment, area and product.

References

Immigration and Checkpoints Authority: SG Arrival Card. source

Immigration and Checkpoints Authority: visa requirements. source

Explore Further

Speak With Dr Sin Yong

Consultations by appointment at Orchard Road, Singapore.

  1. 1WhatsApp a short note on your concern and your travel dates
  2. 2Consultation and assessment with Dr Sin Yong
  3. 3Options explained, including no treatment

Replies within clinic hours: Mon–Fri 10am–8pm, Sat 11am–3pm (Singapore time, GMT+8) · How consultations work

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